Normet has built a global position in underground mining equipment that few competitors can match: concrete spraying, explosive charging, logistics, rock reinforcement, and now SmartDrive battery-electric vehicles across six continents. The Normet Portal and Remote Monitoring Centre are strong starting points for digital services. Accelerating that digital ambition to include cross-OEM fleet intelligence, underground WiFi mesh connectivity, predictive maintenance, fuel and energy optimisation, and dispatch AI could redefine how Normet's customers think about their underground operations. SymX.AI has spent eighteen years building precisely those capabilities.
The four SymX layers are independent and modular. Normet could adopt the connectivity layer alone to extend underground coverage for SmartDrive BEVs. Or the AI platforms alone to add predictive capabilities to Normet Portal. Or the full stack to offer a complete fleet intelligence service to customers. The architecture supports all three approaches.
| Capability | Normet today | Epiroc | Sandvik | ✦ Normet + SymX |
|---|---|---|---|---|
| Equipment telematics (own fleet) | ✓ Portal + Remion | ✓ Certiq | ✓ My Sandvik | ✓ Enhanced |
| Cross-OEM fleet monitoring | ✗ | ✗ | ✗ | ✓ All OEMs |
| Underground WiFi mesh infrastructure | ✗ | ~ Mobilaris app | ~ Own systems | ✓ HaLow mesh |
| Predictive maintenance (48–72hr) | ~ Remote Mon. alerts | ~ Own fleet | ~ Own fleet | ✓ Cross-OEM |
| BEV fleet intelligence | ✗ | ✗ | ✗ | ✓ Charge + battery |
| Underground dispatch AI | ✗ | ✗ | ~ Own fleet | ✓ Cross-OEM |
| Predictive parts AI | ✗ | ✗ | ✗ | ✓ Patented |
| Edge compute on-machine | ✗ | ✗ | ✗ | ✓ SymBot |
| Autonomous rock breaking | ✓ Xrock Autobreaker | ✗ | ✗ | ✓ Retained |
| BEV equipment portfolio | ✓ SmartDrive 60+ | ✓ ~600 | ✓ Strong | ✓ + intelligence |
Normet's equipment strengths (SmartDrive BEV, Xrock Autobreaker, concrete spraying) are retained and complemented. The intelligence layer addresses areas where Normet and its larger competitors share common gaps.
SymBot ingests CAN bus data from any underground equipment manufacturer. Normet Portal data is complemented, not replaced. The mine sees its full fleet in one view.
All telemetry feeds into AVEVA PI System, OSIsoft PI, or Honeywell PHD. The mine keeps its historian as system of record. SymX adds the mobile fleet layer historians were never designed to capture.
Predictive alerts auto-trigger work orders in SAP PM, Maximo, or JDE. Parts procurement pushes directly to ERP. API-native. Could strengthen Normet's service agreements by connecting to the customer's maintenance workflow.
This interoperability could be the fastest path for Normet to offer a broader digital service to customers without building from scratch. Plug into what exists. Add intelligence on top.
Battery-electric fleet in underground operation
SymX platform across mining operations
US underground Pb/Zn. X.Fleet and X.Machines. $5.9M net annual benefit. 46-day payback.
Read case study ↗HaLow mesh. 1 km underground. Self-healing. No GPS. No pre-existing network. Deployed for years.
Explore X.Connect ↗Proprietary sensors, AI prediction, lifecycle management. Enterprise scale. 20% life extension.
X.Tires product page ↗Normet's underground expertise and SymX's intelligence platform were built for the same environments. A conversation about where the fit is strongest could be the starting point. No commitment required beyond the conversation itself.